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Forum Discussion
gregs1
Apr 24, 2018Aspirant
Slow internet speeds both wired and wireless on C7000v2
My C7000 WiFi speeds are about half of what the modem produces when turn the router mode off and hardwire the C7000 to a external router, wifi performance is good. Spectrum tecs tested the C7000's m...
JasonN
Apr 25, 2018NETGEAR Employee Retired
Hi gregs1,
Thank you for coming to the community for help. Is your C7000's firmware up-to-date with the most current version? Did you perform a factory reset on your device? I see that you also listed the Nighthawk AC1900. Where does that device come into play?
Please let me know. :]
- Jason N
gregs1
Apr 25, 2018Aspirant
Jason, My unit is the Nighthawk AC1900 WiFi Cable Modem Router
Model C7000v2. It is at latest firmware level. And I have tried the Reset. And I am sure I am using the least used channel etc. As I said in first post if I connect an EXTERNAL router to the C7000v2 we got good WiFi speeds. However when I use the C7000v2's internal router the WiFi 5G speeds are about half that of the external router. So the C7000v2's modem speed it good the the output of the router is cutting the speed approxitmately in half compare the an external router???? What can cause that?