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Forum Discussion
BaileyHaw17
Aug 05, 2021Follower
Solid Amber power light
My 4G LTE modem has a solid Amber power light. I've tried updating the firmware, but it says there was an error updating. I've factory reset it several times and nothing has helped.
michaelkenward
Aug 06, 2021Guru - Experienced User
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Mobile Routers, Hotspots & Modems
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.