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Forum Discussion
slimshady21
Dec 02, 2019Aspirant
Sorry new post for my router beacuase it was not solved
Hi sir
I post again because i cant reply to old post because its tagged solved but it is not solved
Wifi standby is already OFF in router settings thats why i asked to community.
I think there is a bug...
As soon as at least one device is connected by wifi there is no standby but as soon no device is connected by wifi after a long time the router shuts down... even if standby is off
I recently purchased the Netgear Nighthawk M1 router from Telstra on a plan. The speed is great, but in the morning I have to push the power button to get connectivity. It goes into a sleep/power save mode. Is there any way to keep it on constantly?? We have it set up on a mobile interactive touchscreen, and it drops connectivity every morning.
10 Replies
- slimshady21AspirantNobody can help me?
- Blanca_ONETGEAR Employee Retired
Hi slimshady21
Kindly access M1 settings page > go to Settings > Setup > Mobile Router Setup > set Ethernet Standby to "DISABLED" > Apply settings.
Regards,
Blanca
Community Team
- slimshady21Aspirant
Hi si this seting was already on disabled... i think it is a bug that needs an update firmware...
- Blanca_ONETGEAR Employee Retired
Hi slimshady21
May I please know the device SKU and firmware version?
Regards,
Blanca
Community Team- slimshady21Aspirant
Hi sir FIRMWARE NTGX 24_10.16.03.00
Its the last one just checked no update available
I am sure it is a bug, needs update
Somebody can give me support email adress?
- Blanca_ONETGEAR Employee Retired
Hi slimshady21
Can you also provide the device SKU (MRx100-100xxx)? Do you have MR1100 or MR2100?
Regards,
Blanca
Community Team- slimshady21Aspirant
mr2100-100eus_04.02.124.00
Best regards
- Blanca_ONETGEAR Employee Retired
Hi slimshady21
Thank you for responding. Let me check this with the team and I'll get back to you the soonest for update.
Regards,
Blanca
Community Team