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Forum Discussion

Retired_Member's avatar
Retired_Member
Mar 04, 2020

Support for M2

Hello everyone,   We have a number of these devices in our environment spread across the state, but have no capability to manage and or update them centrally.  While they are more of a consumer dev...
schumaku's avatar
schumaku
Guru - Experienced User
Mar 04, 2020

Blanca_O please (also move to Mobile Routers, Hotspots & Modems section, thank you!).

  • Retired_Member's avatar
    Retired_Member
    Mar 10, 2020

    So know this has moved out of the insight forum, which is what the question was about, does anyone from Netgear have a comment?

    • schumaku's avatar
      schumaku
      Guru - Experienced User
      Mar 10, 2020
      Insight is a SMB BU product, while the hotspots/MiFi routers/modems are consumer devices. I've requested moving it away because there is neither support for these devices in Insight not are there any plans to integrate as far as I know as a non-Netgear person.

      A feature request for a mobile management platform does belongs to a different BU. Insight or any other implementation might be the possible platform. On my opinion, there might be not enough feature and capability overlap - similar for example Orbi Pro where adding it into Insight opened up discussions on feature gaps of the device side.

      • Retired_Member's avatar
        Retired_Member
        Mar 10, 2020

        Thanks,

        So there is no method to understand the roadmap going forward or to request support for the device with insight?

        While I understand the M2 is consumer, there is no SMB or enterprise solution avalilable that performs this role for a mobile.

        Cheers

        John