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Forum Discussion
orlando175
Feb 12, 2018Follower
Swann security system
Hi. We are trying to connect for remote viewing of security cameras, a Swann Security System NVR-87400 to the Nighthawk M1, however hit a setup error 'Email failed'. I rang Swann who advised a land...
ErnestTheGreat
Feb 23, 2018NETGEAR Employee Retired
orlando175 The issue you are seeing could be related to your Nighthawk M1 router configuration. Can you tell me about your setup such as how is everything connected i.e. is the Swann system connected to M1 via WiFi or Ethernet; what port numbers are needed to access the Swann system remotely and have those be forwarded; who is your Internet Service Provider and what APN are you using to connect M1 to LTE?
The reason I am asking about APN is that some APNs are configured as mobile originated some as mobile terminated connections and NAT characteristics are different on each. If the APN you have uses mobile originated connection your port forwarding will not work correctly hence preventing you from accessing Swann cameras remotely.