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Forum Discussion

homemodem's avatar
homemodem
Tutor
Dec 09, 2019
Solved

Telstra MR1100 Nighthawk Data Usage Problems.

Hi All, I know this topic has been raised before, but I cannot find an open discussion. I have a Telstra MR1100/M1 modem, and since upgrading the firmware to NTG 9X50C_12.06.02.00, the display only...
  • JohnPeng's avatar
    JohnPeng
    Jan 24, 2020

    I have to say Thank You to all your guys for your patience to wait for us to resolve the issue with Telstra.

     

    Regards

colbung's avatar
colbung
Aspirant
Jan 24, 2020

Hi again

I have two telstra mr1100 so with nothing to lose I updated the second one and guess what it worked.

The only thing different from the first was it  updated  to PRI version 04.04 and I think 12.04.??.00 which did not work.

I then tried again and now have PRI 05.05 with 12.06.08.00 which is the same as my first nighthawk and it works.

Why one works and the other doesn't I will leave for you to think about.

Thanks for your help

 

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jan 24, 2020

    The data usage issue was not caused by the FW. It was due to imcompatible server certificates. In PRI 05.05, the update certificates were loaded. That is why PRI 05.05 works and Pri 05.03 doesn't, even though they have the same FW version.

     

    Thanks