NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

homemodem's avatar
homemodem
Tutor
Dec 09, 2019
Solved

Telstra MR1100 Nighthawk Data Usage Problems.

Hi All, I know this topic has been raised before, but I cannot find an open discussion. I have a Telstra MR1100/M1 modem, and since upgrading the firmware to NTG 9X50C_12.06.02.00, the display only...
  • JohnPeng's avatar
    JohnPeng
    Jan 24, 2020

    I have to say Thank You to all your guys for your patience to wait for us to resolve the issue with Telstra.

     

    Regards

Thumpabar's avatar
Thumpabar
Aspirant
Jan 29, 2020

Hi,

 

I have the exact same issue, have "Detecting service" and trying to update FW (as it says there is one) but it keeps failing, tried from dashboard, phone app, even another SIM, always fails before starting any download.

 

Is there a link to a manual FW download?

 

I have PRI 04.04 and FW 12.06.02.00

 

Cheers,

Jeff

Niko_S's avatar
Niko_S
Aspirant
Jan 29, 2020

I uodated following the prompts on the unit itself. It worked fine first time.