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Forum Discussion

homemodem's avatar
homemodem
Tutor
Dec 09, 2019
Solved

Telstra MR1100 Nighthawk Data Usage Problems.

Hi All, I know this topic has been raised before, but I cannot find an open discussion. I have a Telstra MR1100/M1 modem, and since upgrading the firmware to NTG 9X50C_12.06.02.00, the display only...
  • JohnPeng's avatar
    JohnPeng
    Jan 24, 2020

    I have to say Thank You to all your guys for your patience to wait for us to resolve the issue with Telstra.

     

    Regards

billc69's avatar
billc69
Aspirant
Jan 29, 2020

Hi again John,

 

I have used the main SIM card (which has 60gb worth of data) and that didn't work.

 

I have done 3 x factory resets and they haven't made a difference either.

 

I have tried the update on the device and through the dashboard and that hasn't worked either.

 

Any other suggestions?

 

Bill

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 29, 2020

I was just notified that our FOTA server is under maintenance. It should be back up online soon.

 

Sorry for the inconvenience. I will let you know when it is ready.

 

Thanks

 

 

  • billc69's avatar
    billc69
    Aspirant
    Jan 30, 2020

    Hi John,

     

    Just a quick note to say that the update just downloaded, installed and the router is working perfectly again.

     

    Many thanks.

     

    Bill

    • Thumpabar's avatar
      Thumpabar
      Aspirant
      Jan 30, 2020

      Yes, I can confirm that the update is now downloading!! :)

       

      Thanks for the heads up Bill!!

       

      Regards,

       

      Jeff.