NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

daviburg's avatar
Apr 01, 2020

Ticket number bug when opening a support request

Capture this screenshot as the ticket opening website has a bug preventing it to render the ticket number. Something for our friends at NetGear to fix.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi daviburg

     

    Welcome to NETGEAR Community!

     

    I just want to check if someone from the support team already contacted you. If not, kindly send me a private message with the following information by clicking on this link

     

    Name

    Email address

    Device Serial number

     

    You can also post a question on our community forums and get assistance from other knowledgeable users. 

     

    Regards,
    Blanca
    Community Team