NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Trying to connect Netgear Mobile Hotspot MR5000 to Netgear Nighthawk R7000P Router
** Please note the Model above is not correct, this website does not have the new MR5000 Hotspot as an option, so I selected the closest one. Good morning, I am trying to "upgrade" my old set up ...
If 1 device has an issue, if more than 1 device has a problem, I'd be looking at what could cause 2 devices to have slowed speeds.
With the old hot spot and the new one but having slow connection speeds, it makes me suspicious of the coverage in that area or the sim card.
Mabye there was a hardware failure on the antenna that covers your area. Did you try taking the hotspot somewhere else and trying it?
Or maybe its a bad sim card (rare but does happen).
The MR5000 is quite capable. I've never used one but it should at least let you connect a phone/tablet to it and give you reasonable speeds if its getting full speeds from cellular. Again, thats what I'd check on. Get the hotspot up to full speed before trying to troubleshoot a router. It'd be pointless to put a bunch of time/effort into the R7000P and the root cause be the hotspot/cellular signal/sim card.
Thanks plemans I have full bars for AT&T signal and when I direct connect to the hotspot when it's sitting close to my laptop I get great speeds 60-70MBps, although I don't know if it drops out. I can try to connect for hours and see if it drops off. The issue is the signal strength doesn't reach very far, so if I'm in my home office direct connected to the hotspot I'm good, but my kids upstairs have 1 bar of signal and slow speeds. That's why I was hoping to connect it to my R7000P for better signal thoughout the house. That was the set up we had with the older ATT Home Base and it worked well for at least 2 years but then all of a sudden 3 weeks ago it all went to crud.
Justt to confirm, the hostpot stays stable? You aren't getting drops on it?
If that's the case, then we can focus on the r7000P
I'd start with simply factory resetting in and reinstalling it. don't install using a backup configuration. also put in in access point mode for connecting to the hotspot.
If that doesn't help, we can try a different firmwar.e
I will first confrim I'm not getting drops on the hotspot. I'll disconnect from the router and move the hotspot to my desk and use it for the day and see what happens. I'll post that answer. Thanks again for helping me troubleshoot.
I've had the hotspot on and two computers connected to it now for an entire work day and it seems stable, no dropped connections, but the signal range is 3-4 bars, and definitely doesn't reach upstairs to the bedrooms. Speed test 10ft away is 10-18MBps so definitelly not fast 5G speeds like when the hotspot is right next to the computer. So must it be some issue with the R7000P? The way I configured it, or the hardware? Again - it's set up as AP with latest firmware.
- p.s Happy New Year! I know we're all looking forward to 2021.