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Forum Discussion
homenet_local
Dec 30, 2020Tutor
Trying to connect Netgear Mobile Hotspot MR5000 to Netgear Nighthawk R7000P Router
** Please note the Model above is not correct, this website does not have the new MR5000 Hotspot as an option, so I selected the closest one. Good morning, I am trying to "upgrade" my old set up ...
homenet_local
Dec 30, 2020Tutor
Thanks plemans I have full bars for AT&T signal and when I direct connect to the hotspot when it's sitting close to my laptop I get great speeds 60-70MBps, although I don't know if it drops out. I can try to connect for hours and see if it drops off. The issue is the signal strength doesn't reach very far, so if I'm in my home office direct connected to the hotspot I'm good, but my kids upstairs have 1 bar of signal and slow speeds. That's why I was hoping to connect it to my R7000P for better signal thoughout the house. That was the set up we had with the older ATT Home Base and it worked well for at least 2 years but then all of a sudden 3 weeks ago it all went to crud.
plemans
Dec 30, 2020Guru - Experienced User
Justt to confirm, the hostpot stays stable? You aren't getting drops on it?
If that's the case, then we can focus on the r7000P
I'd start with simply factory resetting in and reinstalling it. don't install using a backup configuration. also put in in access point mode for connecting to the hotspot.
If that doesn't help, we can try a different firmwar.e
- homenet_localDec 30, 2020Tutor
I will first confrim I'm not getting drops on the hotspot. I'll disconnect from the router and move the hotspot to my desk and use it for the day and see what happens. I'll post that answer. Thanks again for helping me troubleshoot.
- homenet_localDec 31, 2020Tutor
I've had the hotspot on and two computers connected to it now for an entire work day and it seems stable, no dropped connections, but the signal range is 3-4 bars, and definitely doesn't reach upstairs to the bedrooms. Speed test 10ft away is 10-18MBps so definitelly not fast 5G speeds like when the hotspot is right next to the computer. So must it be some issue with the R7000P? The way I configured it, or the hardware? Again - it's set up as AP with latest firmware.
- p.s Happy New Year! I know we're all looking forward to 2021.
- plemansDec 31, 2020Guru - Experienced User
Try installing version 1.3.0.20 of the firmware to the R7000P. Do it over a hardwired connection.
then once its downgraded, factory reset the router, do a clean install (not from backup), set it up in access point mode and disable auto-updates.
Then try the 5ghz speeds.