NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to activate carrier data
The modem does not connect to the AT&T network. Verified that:
• Make sure that your SIM account is active. It is active, was working in a similar device just before moving it to this new one.
• If you use a prepaid SIM card, make sure that the account balance is positive. No prepaid SIM. Is one of the SIMs I have for service like this in my unlimited data family plan.
• If your mobile router still does not connect, please check APN settings. Verified all the options in the APN Setting including select the carrier manually.
• Make sure that your SIM account is active. It is active, was working in a similar device just before moving it to this new one.
• If you use a prepaid SIM card, make sure that the account balance is positive. No prepaid SIM. Is one of the SIMs I have for service like this in my unlimited data family plan.
• If your mobile router still does not connect, please check APN settings. Verified all the options in the APN Setting including select the carrier manually.
No RepliesBe the first to reply