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Forum Discussion

renataogarcia's avatar
renataogarcia
Follower
Dec 30, 2020

"Unable to register product to your account: Product not found." - MR5100

While trying to register an MR5100 using the serial number it shows the message: "Unable to register product to your account: Product not found."

 

 

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Dec 30, 2020

    Hi renataogarcia

     

    Welcome to NETGEAR Community!

     

    Please send me a private message with the MR5100 Serial number by clicking on this link 

     

    Regards,
    Blanca
    Community Team