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Forum Discussion
Banditor
Jun 09, 2024Aspirant
Unable to register product to your account: Product not found." - MR6100
I bought the MR6110 router on Amazon and now when I try to register it using the serial number it says "Unable to register product to your account: Product not found." Anyone else having this proble...
- Jun 09, 2024
Documentation is readily available from https://www.att.com/device-support/index/Netgear/NetgearMR6110/
While Netgear is the manufacturer, they are not in charge for offering any kind of warranty nor support. Carriers are buying these devices, typically SIMlocked for some years as bound to a contract, as cross-funded or sponsored.
This is why you can't register these SKU with Netgear.
Banditor
Jun 09, 2024Aspirant
This is my model
schumaku
Jun 09, 2024Guru - Experienced User
- BanditorJun 09, 2024Aspirant
Yes this At&t It is sold on Amazon by third party sellers - Sold as refurbished.
But in practice I received a new device that had never been used and only the user manual was missing
- schumakuJun 09, 2024Guru - Experienced User
Documentation is readily available from https://www.att.com/device-support/index/Netgear/NetgearMR6110/
While Netgear is the manufacturer, they are not in charge for offering any kind of warranty nor support. Carriers are buying these devices, typically SIMlocked for some years as bound to a contract, as cross-funded or sponsored.
This is why you can't register these SKU with Netgear.