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Forum Discussion
Unable to see WiFi when dual band is selected on MR1100
Hi guys I just received my Nighthawk M1 (MR1100) portable router. I turned it on and let it boot up but couldn't see the default SSID on my iPhone. I tried my iPad and got the same results. I tri...
I'd exchange it.
It should be broadcasting both at the same time.
You can always try a factory reset before you do.
Plus make sure its on the latest firmware.
Hi
Thanks for replying. As stated in my original post, it is on the latest firmware. I have tried doing a factory reset and still get the same behaviour.
I might look at exchanging it, it's not the end of the world if it's only 2.4GHz or 5GHz only. Just annoying!
You're correct, it isn't the end of the world but when something isn't functioning properly like that, I'd be concerned with the failure being progressive. Better to exchange it right away than having to fight right before a warranty expires.
Can you help to capture a model.json file when the dual band WiFi is enabled.
Please send PM to me to check.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it backThanks