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Forum Discussion

Follower

Nov 12, 2019

Unite Pro SIM not installed

I just purchased a Unite Pro unit, but can't seem to get it to recognize any SIM card I insert into the unit. Is there anything that can be done to correct this issue?

Blanca_O

NETGEAR Employee Retired

Nov 18, 2019

Hi comm-ents

Welcome to NETGEAR Community!

Have you tried resetting the unit? If reset did not fix the issue, I suggest to contact AT&T or where you purchased the unit to do a hardware check.

Regards,
Blanca
Community Team