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RobinJ220's avatar
RobinJ220
Follower
Sep 28, 2019

Unite pro

Hi all, I really feel stupid here but I cannot figure this out! My little divice when operating correctly flashes a lil blue light. For some reason it lost all battery and had to recharge. After recharge I'm getting an ALERT(1). This says I am DISCONNECTED!!! But no matter what I do it WILL NOT RECONNECT! I've tried everything even a reset! Can someone PLEASE HELP ME?
Thanks so much and"God" Bless you all

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 03, 2019

    Hi RobinJ220

     

    Welcome to NETGEAR Community! 

     

    Please make sure that the SIM card is active and enabled with data services. 

     

    Is your device from AT&T? You can call them to check the device and data service. 

     

    Regards, 
    Blanca 
    Community Team