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Slogait's avatar
Slogait
Follower
Mar 31, 2020

Unite pro

I have a unite pro that was working fine. Then I get 2alerts saying broadband disconneccted and insert a sim card. It had a sim card in it. I took it out and put it back, nope. Reset the device, no luck. Tried another sim card, nada the alerts are still there and mifi will not connect to internet.
Any ideas?

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 06, 2020

    Hi Slogait

     

    Welcome to NETGEAR Community!

     

    Did you purchase the device from AT&T? Since you already reset the device and it did not resolve the issue, kindly contact AT&T to check the SIM card and/or the device. 

     

    Regards,
    Blanca
    Community Team