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Forum Discussion

Retired_Member

Nov 07, 2023

Unlocking Telstra MR6500

Hi, I have a Telstra locked MR6500 and would like to use an Optus SIM in it. How do I unlock the device to work with the Optus SIM?

Blanca_O

NETGEAR Employee Retired

Nov 14, 2023

Hi @NTY1234

If you would like to use your NETGEAR modem with a different service provider, you must obtain the NETGEAR AirCard modem’s MEP code from the service provider that sold you the NETGEAR AirCard modem.

NETGEAR can't provide you with an MEP code.

Regards,
Blanca
Community Team