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Forum Discussion

RodJames's avatar
RodJames
Aspirant
Dec 27, 2019

Uploading Firmware file for Telstra Nighthawk 1100

Hi all, RodJames here in Australia. For the last month, my Telstra Nighthawk M1 has not been showing data usage, "Data usage info unavailable at this time". I received an email from NetGear with a ...
jrmobile's avatar
jrmobile
Aspirant
Dec 28, 2019

Hi Rod

Ditto with the problem and advise from NetGear - no sucess with the update from netgear.

Model: MR1100|Nighthawk M1 Mobile Router

Cheers John

  • RodJames's avatar
    RodJames
    Aspirant
    Dec 28, 2019

    Thanks John. No joy whatsoever with the firmware update.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jan 12, 2020

    Hi RodJames and jrmobile

     

    This has been brought up already to engineers. Telstra made some changes on their data usage server and broke the data usage display on MR1100. New firmware is coming soon. 

     

    Regards,
    Blanca
    Community Team

    • jrmobile's avatar
      jrmobile
      Aspirant
      Jan 13, 2020

      Thanks Blanca,

      Waiting for new firmwarewhen it is avaliable.

      John

    • RodJames's avatar
      RodJames
      Aspirant
      Jan 13, 2020

      Thanks Blanca

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jan 23, 2020

        Hi RodJames and jrmobile

         

        Please be informed that firmware upgrade has been released for MR1100 Telstra Variant. This is to address the data usage not showing issue. Kindly check your device for new firmware update and provide feedback 

         

        Firmware version is 12.06.08.00

         

        Regards,
        Blanca
        Community Team