Verizon Wireless with Orbi AX4200 5G WiFi 6 Router (NBR750) disconnects from Verizon network

seanreilly I just received info from Verizon Executive Escalation and Tier 3 that the NBR750 is not authorized by Verizon therefor Verizon will not support attempting to get this device to work. Verizon recommends returning the Orbi 5G device for a full refund. Or you could try using another wireless carrier. I truly think the limitation is with Verizon support and their lack of support for devices not sold by Verizon. Truth of the matter is they have a similar device they sell, the 5G Home Internet device, but don't allow the sale unless you are in specific areas they allow to sell that service in. I have a ticket opened for nearly three weeks with Netgear Engineering and have yet to receive a response. Since Netgear and the 5G modem manufacture advertises the Orbi 5G as a device that has been certified for use it should work.