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Forum Discussion
J007
Aug 01, 2022Tutor
Verizon Wireless with Orbi AX4200 5G WiFi 6 Router (NBR750) disconnects from Verizon network
My Orbi AX4200 5G WiFi 6 Router (NBR750) with Verizon Wireless disconnects from Verizon network. The SIM was setup as a BYOD but seems to still have a provisioning issue. I’ve tried two different NBR7...
seanreilly
Aug 19, 2022Aspirant
Thanks J007 I will go ahead and return the NBR750 then. I didn't expect Verizon to officially support it, but thought it likely to work with Verizon's 5G as a bring-your-own-device anyway. We might have kept it and set it to use 4G/LTE at a lower speed, which I'd imagine would be more reliable, but there doesn't seem to be any setting to downgrade the connection to 4G.
I've ordered a Netgear LM1200 and a few Google WiFis to provide a similar setup on 4G which is well supported in the area.
As background, we already do have an old Verizon-provided home 4G/LTE router that's been used in the same house for years, but Verizon won't let us get on a data plan that has more than 15GB before being throttled down to sub-DSL speeds. I appreciate your help with this!
J007
Aug 19, 2022Tutor
I had the same hopes that I could replace my old now limited Verizon 4G LTE Home Internet router with the Orbi 5G…I still have a Netgear engineering ticket that’s supposedly being looked into but it has not had any updates since it was opened three weeks ago. Im not very optimistic anything will come from that. I’m probably going to have to go the Starlink route and not risk any more issues with Verizon and in supported device issues. The NBR750 does have a setting under mobile broadband to set it to only use 4G…but in my situation it still disconnects from Verizon’s network.