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Forum Discussion
JGanann
Aug 19, 2022Aspirant
Warranty not being honored. Support not responding.
I purchased an MR5200 from Netgear.com in 6/2022. Almost immediately started having issues. After troubleshooting with tech support, they said they will overnight a new one but required a credit card...
Blanca_O
Sep 01, 2022NETGEAR Employee Retired
Hi JGanann,
We apologize for the trouble this may have caused you. System shows that our Customer Service Team is working on your case. They sent you an email of the next action. We will continue to monitor your case and will do the necessary follow up.
Regards,
Blanca
Community Team