SweetElla20 wrote:
I’m not sure what FW stands for. The cord is a cat 5e.

In human speak, a foreign language for boilerplate jockeys, FW is firmware. Netgear releases new FW to fix problems that crop up in devices and sometimes to add new features. It also plugs security holes.

It is important to keep it up to date, mostly for security, but it rarely solves basic issues.

Devices rarely reach the end user with the latest version. Netgear tries to automate the update process, but that is less than perfect

You can check the firmware in several ways. The most reliable is to login with a web browser and the graphical user interface (GUI):

How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support

Then look at the bit at the top for the current firmware.

This is one way to check and update your firmware.

How do I manually upgrade firmware on my Orbi router using orbilogin.com? - NETGEAR Support

Here's the newest FW for your router:

RAXE300 Firmware Version 1.0.8.64 - NETGEAR Support

It came out in March 2023. That page explains what to do with the new version.

The idea that you should buy a UPS – there's another bit of jargon for you it means UPS – is perverse, unless you live in a place where the power goes out often. Likewise, get better cables is equally misleading. It keeps getting repeated, but I have never seen any evidence that it has rescued a user from a problem like yours.

Good luck. You may need it.

Just another user with time on their hands.

Forum Discussion

What is the current firmware for the ATT M1100?