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Forum Discussion
rabbieb
Mar 19, 2018Guide
Why Has 5 GHz WiFi stopped after firmware update
I updated my M1 Nighthawk firmware to NTG9X50C_10.25.01.00 and now I've gotno 5.0 GHz connection. Settings / Setup / Wifi Profiles shows that 2.4 & 5.0 are still enabled as before but I cannot conne...
mdgm-ntgr
Mar 28, 2018NETGEAR Employee Retired
rabbieb what devices have you tried using to access the 5Ghz network?
- JSchnee21Mar 28, 2018Virtuoso
Hi rabbieb,
Winger and I have the USA version (On AT&T) so we have different firmware that your Australian version. But I have seen some reports of issues with Wifi connectivity following the most recent (March) US firmware update. These seem to have been addressed (n=1) by performing one or more factor resets on the MR1100 -- which I think you said you have already tried.
I use 5.8GHz exclusively on my device with a variety of devices -- iPhones, iPads, Windows laptops (Dell, Lenovo), and a Samsung S7 Edge. No issues here on firmware version NTG9X50C_12.02.06.00. See this thread:New Firmware -- AT&T USA
But, unfortunately since each country and carrier have different firmware versions and there appear to be different branches for with and without Arlo, expericences of US MR1100 users may not have any relevance to you.
Good luck,
Jonathan