NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

2W-'s avatar
2W-
Follower
Feb 23, 2018

WNR2000

I am having trouble connecting to the intrrnet

2 Replies

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Feb 26, 2018

    Hi 2W-,

    I would need a little more information from you before I can help you.

    Is your WNR2000 router's firmware to the most current version? If not, then please update your firmware and then perform a factory reset.

    if you plug your devices directly to your modem. Is it able to connect to the internet?

    Please let me know. :]

     

     

    - Jason N

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired
    Mar 02, 2018

    Hi 2W-,

    I just wanted to check up on you and see if you are able to provide me with more information.

    Thank you :]

     

     

    - Jason N