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xavmt78's avatar
xavmt78
Tutor
Feb 21, 2021
Solved

GS324TP S350 - Elevated Temperature, No FANS, Firmware 1.0.0.30

Just completed installation of the GS324TP, originally shipped with firmware 1.0.0.27 -- I updated the firmware on setup to 1.0.0.30 upon reading reviews of noisy fans of which this version was to ad...
xavmt78's avatar
xavmt78
Tutor
Feb 28, 2021

Hi Dane,

 

Thank you for your response.  As suggested I've swapped back to v1.0.0.30 and without even reconfiguring anything other than NTP servers, I've let it sit for a couple hours and obseved the temp on the MAC has increased again and I'm now sitting at 60C, still with no fans. 

 

I did notice there is a line item labeled Tempermature traps range: 0 to 90 degrees.  Would this be the range of acceptable temp gradients before the fans kick on in this firmware version? -- In either case I'm taking your advice and opening a supporting ticket to be on safe side.  I'll keep this thread posted in-case other are running into this.

 

Zergcollective's avatar
Zergcollective
Aspirant
Mar 02, 2021
Did you get an answer?

I’m having the same issue. The fans stay off but a warning is logged because of high temps with the MAC sensor.
  • xavmt78's avatar
    xavmt78
    Tutor
    Mar 03, 2021

    Hello,

     

    My support case is still open so no final resolution yet.  I'll keep this thread posted of any material updates I may receive from the support team. -- I've provided them the link to this thread and noted to them there are other similar occurances happening.  Hopefully they find it motivating to figure it out.

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