NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TonMachielsen
Apr 10, 2019Aspirant
GS510TPP Default password does NOT work anymore after firmware upgrade
I just upgraded the firmware to the latest version and now my password to access the switch doesn't work anymore. Factory reset and configure everything from scratch again?
- Apr 18, 2019
Hi John!
Yes, i can access the switch now. UNfortunately all my configuration is gone, hence what a factory reset is supposed to do.
You can close the topic, but i think you should file a bug where after a firmware upgrade the admin password gets reset/scrambled/whatever. Reset no, because i could login with the default password nor could i login with one of my previous passwords. So i guess the only option left is that the password gets corrupted.
Ton.
JohnC_V
Apr 12, 2019NETGEAR Employee Retired
Hi TonMachielsen,
Welcome to our community! :)
As per checking the release notes of the latest firmware. It didn't state there that the password will be different from your previous configuration. I suggest, reset the switch to factory default and let's check if you can now log in to the UI.
Regards,
JohnCarloV
NETGEAR Community Team
- TonMachielsenApr 18, 2019Aspirant
Hi John!
Yes, i can access the switch now. UNfortunately all my configuration is gone, hence what a factory reset is supposed to do.
You can close the topic, but i think you should file a bug where after a firmware upgrade the admin password gets reset/scrambled/whatever. Reset no, because i could login with the default password nor could i login with one of my previous passwords. So i guess the only option left is that the password gets corrupted.
Ton.
- JohnC_VApr 22, 2019NETGEAR Employee Retired
Thanks for the update! I just marked your reply as the solution :)
Regards,
JohnCarloV
NETGEAR Community Team
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!