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Forum Discussion
I cannot change default password
Prosafe XS748T it's a managed switch. I took everything out of the box mounted in my rack powered it on. I then when using the web ui loggedd in using password as password. I get in...
Hello cooltom and welcome to the Netgear Community!
The registration message can come up if there is a temporary cloud issue - or if the Web browser and/or some fancy Internet "security" does refuse to execute certain code. The same problem could cause the odd password change problem.
Let me guess: Firefox, probably on a Linux desktop, or some other fancy Web browser? Please give a try on an alternate Web browser like Chrome for the initial set-up.
Then update to a current firmware from https://www.netgear.com/support/product/XS748T.aspx#download
Just realized (we know it can be caused by certain security enhancements in place) the current firmware can continue to pop-up the Registration page displays again after a reboot even if it was turned off before.
Good luck!
-Kurt
I used windows 10 and google chrome when I registered the product. I restarted the switch thinking that it might clear it up.
That window keeps popping up. I even a couple times hit the factory reset button. I only have default settings on.
However, when I go to security change password. I type in old password as password and then make a new password when I click apply I get a window sayying error no such user : admin. No matter what I do I cannot change the default password.
I even tried changing the password without using special characters because some others on this site said that is wha tthey did an it went thru and my password is greater than 8 char and less than 20. It has a combo of capital letters and numbers mixed in.
I just bought the switch and the dealer that sold it to me says the firmware is up to date out of the box no need to update the firmware.
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