NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I cannot change default password
Prosafe XS748T it's a managed switch. I took everything out of the box mounted in my rack powered it on. I then when using the web ui loggedd in using password as password. I get in...
I used windows 10 and google chrome when I registered the product. I restarted the switch thinking that it might clear it up.
That window keeps popping up. I even a couple times hit the factory reset button. I only have default settings on.
However, when I go to security change password. I type in old password as password and then make a new password when I click apply I get a window sayying error no such user : admin. No matter what I do I cannot change the default password.
I even tried changing the password without using special characters because some others on this site said that is wha tthey did an it went thru and my password is greater than 8 char and less than 20. It has a combo of capital letters and numbers mixed in.
I just bought the switch and the dealer that sold it to me says the firmware is up to date out of the box no need to update the firmware.
Hi,
just a 2025 update. i had the same issue, when i did a factory reset, you are meant to get the 'change password option' that only appears for me in Edge, it didn't appear in Chrome. so load the page up in Edge after a reset and you can then change the password with out the 'no such user : admin' error.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
