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Forum Discussion
johnparker99
Sep 04, 2024Aspirant
New GS308EP says default password is invalid
My new GS308EP is discoverable by NDT and browser page opens login screen with model number. However the password printed on the bottom is considered invalid. Tried Chrome and Edge, including InPrivate
Firmware Version V1.0.1.1
5 Replies
- ErwinLNETGEAR Moderator
Hello johnparker99
And welcome to the NETGEAR Community! 🙂
What password were you entering? You may want to try the procedure accessing your switch on page 13-15 from the link below:
https://www.downloads.netgear.com/files/GDC/GS305EP/GS305EP-EPP_GS308EP-EPP_UM_EN.pdf
Have a lovely day,
Erwin
Netgear Team- ninaleechieAspirant
Hello, I have the same issue with a GS308EPP. The password "password" does not work. I bought this new and did not change the password.
EDIT: However, factory reset resolves the issue.
- ErwinLNETGEAR Moderator
Hello johnparker99
Looks like the issue is resolved by resetting the device to it's factory default settings which worked with ninaleechie. Have you tried this yet?
Have a lovely day,
Erwin
Netgear Team- johnparker99Aspirant
Yes, Reset worked, thanks
- ErwinLNETGEAR Moderator
Hello johnparker99
Thank you very much for your response. In this case could you give us a feedback on the situation and accept the post as a solution to make it more visible to other users?
Have a lovely day,
Erwin
Netgear Team
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