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Forum Discussion

jsit's avatar
jsit
Guide
Dec 08, 2019
Solved

Offline Registration Key

Just purchased a GS110TPv3 switch and am in the process of initially configuring it offline. Now I need a registration key. I registered it in the mynetgear.com site, but dont see a registration key ...
  • DanielZhang's avatar
    DanielZhang
    Dec 18, 2019

    Hi jsit ,

    Sorry about the experience on activation key of my.netgear.com.

    And this probably issue of my.netgear.com is under analysis , we will update to you while get feedback from developer team.

     

    Otherwise, I have a workaround to get activation key for you.

    I will take about 5 minutes for you and No need to connect switch with Internet.

    Please reference following step to get the key, it's free to get this workaround works.

     

    1.  Install NETGEAR insight application from iOS App Store,

                                                     or from Android Google play store.

    2.  Login with NETGEAR account which registered this switch GS110TPv3.

    3.  After login with NETGEAR account successful.

         Please click on the switch name under "My Other NETGEAR Products"

    4.  Please click on the button of "Registation Key".After insight load the screen of device.

    5.  You will find the Registation Key（activation key）for your device GS110TPv3.

    6.  Please remember this key and keep it private not share to others.

         Then Input the Key on Switch Local GUI to unlock all GUI functionality.

    7.  Enjoy with GS110TPv3. 

     

    Here is screenshot of my locally verification.

    Hope it works for you.

     

     

     

    Thanks,

    Daniel.

DaneA's avatar
DaneA
NETGEAR Employee Retired
Dec 10, 2019

jsit,

 

Got an update from the higher tier of NETGEAR Support that a new firmware will be released soon (no ETA yet) that will address this issue. I will post further details here as soon as I got updates.  

 

 

Regards,

 

DaneA

NETGEAR Community Team 

jsit's avatar
jsit
Guide
Dec 10, 2019

So just to confirm, as of right now--at this current time, is there no availability of a obtaining a "registration key" to unlock the device functionality offline??

This is really frustrating. I've even have taken the switch home (which im really not supposed to do) to connect it to the internet (as directed by Netgear Support) and it doesn't even show up in Insight. Additionally I had to sign up for a trial of Insight cloud management just to get into the area where device management is. I get Negear's desire to move device management to the cloud and then charge a subscription fee for cloud management--on top of the cost already paid for the switch itself, but having a reliable way to access the full feature set offline is super critial. So now I have 12 of these switches that I can't even use. Will probably be returning them at this point. Not worth the hassle.

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