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Forum Discussion
Solved
Product Shipped with Old Firmware without Webserver
Hi, I can't access the websever of my brand new GS105Ev2. Based on this discussion and this discussion it appears to have been shipped with a version of the firmware (v5.4.0.3) that doesn't...
ReadyNASNVUser wrote:
I can't access the websever of my brand new GS105Ev2.
Based on this discussion and this discussion it appears to have been shipped with a version of the firmware (v5.4.0.3) that doesn't have a functioning webserver - I get a 404 error when I visit 192.168.0.239.
I got the firmware version number from the Netgear Smart Discovery Tool - which does detect the switch and says its IP address is 192.1.68.0.239I see from the downloads page that the current version of the firmware is 1.6.0.11
How can I upgrade the firmware in this unit since I can't access the webserver "System->Maintenance->Firmware Update" page?
Here again, based on the firmware version detected, this is not a Netgear-retail unit - much more it was a special OEM version for whatever usage, probably for an ISP, from many years ago. Therefore you can't expect any help from Netgear.
Everything we learnt from digging on some previous Netgear reps desks - is here in this post -> https://community.netgear.com/t5/Plus-and-Smart-Switches-Forum/GS105Ev2-Blank-Admin-Page/m-p/1912972/highlight/true#M15553 The catch22 is to use an elderly Windows system (probably even a modern W10 or so might be workable).
In case you are still interested, there is a fine up2date documentation available along with the ProSafe Plus Utility -> Downloads .... as NETGEAR ProSAFE Plus Configuration Utility User Manual with a two page step-by-step on "Upgrade the Firmware" on p.40/41.
Take it, or leave it.
Thanks for the help schumaku - your suggestion worked well.
Downloaded and installed the ProSAFE Config Utility on a current / updated version of Win10.
Then used that to flash the firmware to v1.6.0.11
Switch appears now to be working expected.
(FWIW the unit was sold to me as new... although it wasn't in its retail packaging... so I guess that's my lesson learned)
Difficult to judge what one is busing and getting under these conditions. Appears some smart a**s is still offering these OEM devices from some old stock, and sell them as "new". Luckily, we learned the original and current firmware can be flashed. Thank you for the confirmation!
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