Forum Discussion

jbouwh

Tutor

Sep 13, 2012

Solved

Prosafe Plus Configuration Utility - HTTP request error

I own two Netgear Smart swiches: Regards, Jan

jbouwh
Oct 09, 2012
I Fixed it!!! :): The problem seemed to be caused by the 'Internet Connection Sharing Service (ICS)'.
Some how I have been configuring this service on my laptop. When I stop this service, the utility works again. Because I do not need this service most of the time I changed the startup mode of this service to manual.

jbouwh

Tutor

Oct 09, 2012

I Fixed it!!! :): The problem seemed to be caused by the 'Internet Connection Sharing Service (ICS)'.
Some how I have been configuring this service on my laptop. When I stop this service, the utility works again. Because I do not need this service most of the time I changed the startup mode of this service to manual.

SpenceV
Aspirant
Jul 27, 2015
Ok so confirmed ICS needs to be disabled. But the issue is bigger than that I think if you have vitural box VMware ot hyper-v running they will create a similare issue. i got around it by disabling all of the other Nics on the systems. did my config and updates then re-enbled them and re-enabled ICS.

(note: it for ICS comon to be runing so you should proably set it back to enabled when done)

PS ICS is a really usfull tool not a troubleing service.
- oek
  Aspirant
  Dec 31, 2015
  I have the same issue (Win 10 Pro 64 bit). Neither ICS, nor VMware oder HyperV services are running. No chance to open ProSafe Utility? Netgear, pls fix this!
  - JohnRo
    NETGEAR Employee Retired
    Jan 01, 2016
    Hello oek,
    
    Welcome to the community!
    
    It could be a different case now compared to what was mentioned in this thread, the Win10 is a newer OS and had some changes. We need to know the following:
    
    Model and version of your unit.
    
    Firmware version
    
    Utility version
    
    Looking forward to your response.
    
    Thanks,