Forum Discussion

Guide

Dec 08, 2019

Solved

Offline Registration Key

Just purchased a GS110TPv3 switch and am in the process of initially configuring it offline. Now I need a registration key. I registered it in the mynetgear.com site, but dont see a registration key ...

DanielZhang
Dec 18, 2019
Hi jsit ,

Sorry about the experience on activation key of my.netgear.com.

And this probably issue of my.netgear.com is under analysis , we will update to you while get feedback from developer team.

Otherwise, I have a workaround to get activation key for you.

I will take about 5 minutes for you and No need to connect switch with Internet.

Please reference following step to get the key, it's free to get this workaround works.

1. Install NETGEAR insight application from iOS App Store,

or from Android Google play store.

2. Login with NETGEAR account which registered this switch GS110TPv3.

3. After login with NETGEAR account successful.

Please click on the switch name under "My Other NETGEAR Products"

4. Please click on the button of "Registation Key".After insight load the screen of device.

5. You will find the Registation Key（activation key）for your device GS110TPv3.

6. Please remember this key and keep it private not share to others.

Then Input the Key on Switch Local GUI to unlock all GUI functionality.

7. Enjoy with GS110TPv3.

Here is screenshot of my locally verification.

Hope it works for you.

Thanks,

Daniel.

DaneA

NETGEAR Employee Retired

Dec 17, 2019

@jsit,

Good day! Smiley Happy Just want to follow-up on your concern.

The GS110TPv3 firmware v7.0.2.5 was recently released. Were you able to update the firmware of your GS110TPv3 switch? If yes, were you able to get the offline registration key?

If ever you are not able to get the offline registration key, kindly follow-up with NETGEAR Support using the same case number that was provided to you for further assistance.

Regards,

DaneA

NETGEAR Community Team

jsit

Guide

Dec 17, 2019

DaneA

No, the issue has NOT been resolved. I updated the device firmware to 7.0.25. No changes to the device registration key requirement.

I logged into our MyNetgear portal and now see a new button for "View Registration Key". However, when I click it I receive an error message stating "Selected product doesnt support offline registration".

Images inserted below.

Can you assist?

YeZ
NETGEAR Expert
Dec 17, 2019
We will look into the MyNETGEAR site issue. At the same time, can you try to get the Registration Key from Insight Manager the mobile app? The new Insight app should support it too.

Thank you.
MrJoshW
NETGEAR Employee Retired
Dec 17, 2019
Hello,

As YeZ suggested, can you try with the Insight mobile app to verify if the product registeration key appears? If the issue still persists, can you send me a private message with the serial number of the switch and I can review further on my end.