Forum Discussion

Tutor

Dec 10, 2019

Solved

Settings for NetGear GS752TPv2 Switch and Ubiquiti USG with multiple subnets and VLANs

I wanted to share my struggle and victory setting up multiple subnets/VLANs using a Ubiquiti USG / CloudKey and a NetGear Switch to help others. I used "chat" with Ubiquiti...and they were somewh...

DiMora
Dec 18, 2019
Vlan 1 is the management Vlan by default on this NetGear switch. All ports can pass traffic through Vlan 1 as long as the Vlan 1 ports are marked as “U”. Only the ports where the 5 Ubiquiti items (Router/Cloud Key/3 WiFi AP’s) are marked as “T” - but only for the Vlans other than 1 (10,15,20).

You say my description is incomplete; what specific questions do you have concerning my setup? I would be glad to provide screenshots to help others if needed.

My issue is solved and I don’t need support; I simply posted this topic to help others who are struggling to make a NetGear managed switch work with Ubiquiti gear, as neither Netgear support or Ubiquiti knew the answer. I have provided the answer.

schumaku

Guru - Experienced User

Dec 11, 2019

The problem in your description is that it's unclear what for the VLAN 1 is still in use - one might guess that it does serve as the UniFi and the Netgear switch management network. Ubiquity has (or had) an oddity in thier products: While switches (and when I have it right also the Cloud Key and the USG) can of course handle VLAN 1 tagged e.g. on a trunk port, the wireless AP don't allow the VLAN 1 tagged.

Based on the limited and incomplete information it's certainly not the Netgear support person error to be blamed having tagged the VLAN 1 on a trunk port - for something that is perfectly common on commercial business networks.

Of course one has to know the configuration of the peer (the other switch port config). Yes, most UniFi environments run the management network untagged on VLAN 1. The point is that this information is missing somehow on your design, and it's not well visible in the UniFi management environment, too.

DiMora
Tutor
Dec 18, 2019
Vlan 1 is the management Vlan by default on this NetGear switch. All ports can pass traffic through Vlan 1 as long as the Vlan 1 ports are marked as “U”. Only the ports where the 5 Ubiquiti items (Router/Cloud Key/3 WiFi AP’s) are marked as “T” - but only for the Vlans other than 1 (10,15,20).

You say my description is incomplete; what specific questions do you have concerning my setup? I would be glad to provide screenshots to help others if needed.

My issue is solved and I don’t need support; I simply posted this topic to help others who are struggling to make a NetGear managed switch work with Ubiquiti gear, as neither Netgear support or Ubiquiti knew the answer. I have provided the answer.
- BretD
  Administrator
  Feb 05, 2020
  DiMora I wanted to personally thank you for taking to time to post in the NETGEAR Forums about your experience with NETGEAR Switches. Setting up VLAN's and other complex operations is not always easy. I'm curious if you ever tried using Insight management in this context insetad of the web-interface.
  - DiMora
    Tutor
    Feb 06, 2020
    I'm not familiar with Insight managment. The only support method I tried was phone support. Please tell me more about it; I am always looking for the easiest ways to get support when needed.
    
    The gentleman was very helpful and kind, he just was not aware of the nuances invloved in mating the Ubiquiti gear with the NetGear switch, which certainly is not his fault. Perhaps Ubiquiti is somewhat non-standard vs. other enterprise-class solutions?
    
    I get that it is impossible for manufactuers to have knowledge-base information on interfaces with all the available permutations of other vendor products.
    
    That's why I posted this thread; I am sure there are many others with a use case similar to mine who are using Ubiquiti gear (which has become quite popular) with NetGear switches (which I think represent a tremendous value for a powerful switch). I did find similar use cases while Googling, but nobody had a detailed explanation on how to set things up like I have provided. Many others on the internet have helped me over the years, so I always try to pay it forwared when I find a solution myself by sharing what I learned - especially when I spent many hours finding a fix.