Forum Discussion

Aspirant

Mar 13, 2019

Solved

Windows 10 desktops ok, Windows 7 keep dropping prosafe s3300-52x

We have an issue where a selection of Windows 7 computers would lose connection and unplugging the network cable or a reboot is the only way to get things back up and running.I have checked the logs ...

SteveFord
Mar 19, 2019
thank you!

JohnC_V

NETGEAR Employee Retired

Mar 19, 2019

SteveFord,

That's great! Just in case the issue comes back, you can download the tech support file from the switch so that we can further check it. But if the other devices are working properly, then it is really isolated from the switch.

Regards,

SteveFord

Aspirant

Mar 19, 2019

thank you!