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Forum Discussion
XS748T 10Gbe Unstable
Hi, I have problems with the SW XS748T, it does not keep the 10 GBe connections stable, they simply lose the link, as if the cable was disconnected, I already tried to use the latest version of the FW (6.5.1.65) and it keeps throwing the connections. I have another model XS724EM, this one works perfectly without losing the link, what could be wrong? There is approximately a distance of 35 meters from the switch to the equipment that fails. It only works fine if I change the speed of the ports to 1 Gb
1 Reply
Kindly try to perform a factory reset on your XS748T then check if still the same issue.
If ever it is still the same issue, I advise you to open a support ticket with the NETGEAR Support Team here at anytime for further hardware check. If your XS748T has been declared faulty, be prepared to submit a soft copy of the Proof of Purchase or Sales Invoice of the XS748T for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
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