NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XS748T Fan Speed Repeatedly Changing
Our switch fan speed is repeatedly changing. We have multiple switches in the same rack and this is the only one reporting the error. And our temperatures in the room are fine. Does anyone know if th...
Hi WyattAkins,
Welcome to our community! 🙂
May I know if the switch is running on its latest firmware? Some switches have a bug with the fans. Please try upgrading the firmware to its latest version and let's see from there.
Regards,
John
NETGEAR Community Team
Hi John,
I believe we are on the latest firmware version. I could attempt to upload the 6.5.1.51 firmware and see if that fixes it.
Model Name Boot Version Software Version
| XS748T | 1.0.0.0 | 6.5.1.51 |
Thanks,
Wyatt
Firmware update v6.5.1.59 seemed to help. We are still getting fan speed logs but they are not constant. For instance, we received 28 events over a 14 hour period but no events occurred for a few days prior. Whereas before they were occurring every day to the extent that it blocked out other activity.
Please open a ticket on NETGEAR support and please let them know the status of your switch. If the device has a hardware fault, an online replacement will be provided. Please be ready with a copy of the proof of purchase for verification.
Regards,
John
NETGEAR Community Team
Support recommends doing a factory reset and then flashing the firmware. We'll plan an outage for this and see if that helps.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
