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Forum Discussion
Tanshi
Dec 18, 2021Follower
ProSafe XS508M losing connectivity
Hello there, I got the XS508M switch and I'm having an issue. The device gets "idle" and all the computers lose connection. Sometimes I can fix the problem with Windows thoubleshoops problems ...
DaneA
Dec 19, 2021NETGEAR Employee Retired
Welcome to the community! :)
Since the XS508M is an unmanaged switch, there are no settings that can be checked. Kindly access the XS508M product support page here then click on the button that says "Guided Assistance" and follow the online instructions to process an online replacement.
Regards,
DaneA
NETGEAR Community Team
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