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Forum Discussion
Solved
BR500 “Instant VPN”?
How do you add a BR500 to a VPN Group inside Insight? Every time I try in the phone app I get a generic error. When I try online or via the Mac app I get an error stating a Virtual IP is needed.
The virtual IP issue is fixed and deployed to production server, please let us know if you still have issue. Thank you all.
I have the same problem adding any of my two BR500 to a VPN group.
The iphone app gives an generic error and when I try with the insigt Cloud portal website it tells me "Unable to add device(s) because Unable to assign Virtual IP"
Does anyone have an solution?
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