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Forum Discussion
Solved
BR500 VPN w/Mac Client
I am having difficulties setting up a “Instant” VPN on my new BR500 router.
My network topology is :
[Local LAN @ 192.168.1.0/24] <==> [BR500 @ 65.110.137.192] <=> [Cable Modem] <=> ...
This issue was solved by using the built-in Insight VPN of the BR500. Please reach out if you have issues using other methods.
OK, yes, I had seen that the Insight license is free if I only have two (2) Insight devices. However, I could figure out how to set up Insight without incurring a cost. Can I do that in a web browser, and if so, can you supply a URL to get started? I did bounce around a few different pages, and it wasn't clear to me.
I have a BR500 and an Orbi "Insight" routers on my network ... the Orbi WiFi is actually a RBR40 router with two RBW30 mesh satellites. I'm not sure if Insight would count this as two devices, or four because of the sattellites?
Nonetheless, I went with Tunnelblick because that was what was included in the instructions within the BR500 web GUI console. However, does the fact that the .conf file that was downloaded did not include the remote IP of the BR500 -- it contained 0.0.0.0 as the remote IP -- indicate a problem?
If you believe that using Insight app would be better / easier, I'm willing to give that a try, if having just the BR500 and Orbi won't cost me any monthly $$$ (assuming that the sattellites don't put me above the two device limit).
Please advise. If you could provide a link on getting started with Insight from a web browser, that would be appreciated, as again, I got a bit lost when I tried to go that route. Thanks.
-To manage Insight devices through the web browser it does require an Insight Premium license. You can only manage the devices through the app as an Insight Basic user.
-The RBR40 is not Insight capable as it is an Orbi device. Only the Orbi Pro SRR60 can be added to Insight to be managed.
-The Insight Instant VPN solution is easier. After the device has been added to Insight and is reporting online in the app select the BR500 device and select VPN Group > + sign to create and name a VPN Group > Add device and select the BR500 device. The device is now added to the VPN group and is now accessible remotely.
Sorry, but to be clear ... I think I may have confused matters by calling it 'Pro' ... if I only have the BR500 as my one and only Insight device ... I understand that the Orbi, which is my only other Netgear device is non-Insight ... can I use Insight Premium for free through a web browser?
The end goal here has been to get VPN working on my MacBook Air, so I am assuming that means that I need to use a browser, and therefore I need an Insight Premium license?
As I believe the "Insight Basic" app is only available for phones and tablets?
However, when I click the '[Upgrade]' button on the https://insight.netgear.com web page, I am given two options: $0.99/Mo per device, or $9.99/Yr per device, I don't see the "free for only one device" option ... ??? Which is why I was following the BR500 Admin GUI instructions for Mac, which provided a link to Tunnelblick ... which is an OpenVPN client for the Mac.
Also, I did try signing up for the '30 day free trial' of Insight Premium. I've added my BR500, it displays as being on-line, buyt when I click 'Create VPN Group', it tells me: "You do not have sufficient credits to add a new group. To add a new group, purchase a new VPN Service plan."
All I want to do is get my MacBook Air working on VPN!
Hello,
Sending you a private message with a possible solution, hope it helps.
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