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Forum Discussion

Ridwan's avatar
Ridwan
Tutor
Oct 14, 2016
Solved

Can not get ping reply for the WAN IP address of WAN2 port from outside

I have a VPN Firewall SRX5308 and have configured 2 of its WAN ports (WAN1 and WAN2) with 2 different ADSL internet services. From an external device in the internet cloud I can get ping reply for th...
Ping WAN2 IP address
Troubleshooting
  • Suli's avatar
    Suli
    Oct 14, 2016

    Hi Ridwan
    Welcome to the community!
    First please check WAN1 and WAN2 port are up.
    If WAN1 and WAN2 port are up. Please go to Security->Firewall->Attack Checks page and tick the "Respond to Ping on Internet Ports".Then you can ping WAN1 and WAN2 port IP address from WAN side. Detail as below sreenshot.
    5.png
    Thanks,
    Suli

Suli's avatar
Suli
NETGEAR Expert
Oct 14, 2016

Hi Ridwan
Welcome to the community!
First please check WAN1 and WAN2 port are up.
If WAN1 and WAN2 port are up. Please go to Security->Firewall->Attack Checks page and tick the "Respond to Ping on Internet Ports".Then you can ping WAN1 and WAN2 port IP address from WAN side. Detail as below sreenshot.
5.png
Thanks,
Suli

  • Ridwan's avatar
    Ridwan
    Tutor
    Oct 16, 2016

    Hi Sui,

     

    Thanks a lot, that worked like a charm.

     

    regards

    Ridwan

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