NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kyledwa's avatar
kyledwa
Follower
Dec 04, 2015
Solved

Configure Multiple PPTP users on fvs336gv2

We have a fvs336gv2 with a PPTP VPN set up and a working PPTP user. When more than one computer tries to connect with this user account, both can connect to the VPN, but only the first one connected ...
  • Retired_Member's avatar
    Retired_Member
    Feb 12, 2016

    Hi kyledwa,

     

    Welcome to the community. All of our Prosafe firewall devices support 5 concurrent PPTP users so this should work.

     

    From the error message you posted, and the fact the firewall has logged the incoming attempt it seems at least the the Internet address is correct as it reaches the Netgear Firewall, but can you check the username/password combo are correct, and also the correct Encryption and Authentication is set in the PPTP client to match the PPTP setup on Netgear side.

     

    Might be worth giving this document a read over to ensure settings are matching on both ends 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More