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Current Prosafe VPN firewalls end-of-life?
Have seen some other posters say that support has told them the current FVS devices are end of life (FVS318Gv2, FVS336Gv3, SRX5308)? Is this confirmed? Are there plans for a refresh? My current c...
- We've made an announcement: https://www.netgear.com/business/products/security/vpn-firewalls.aspx
Wow, just giving up huh?
Wow, finally a statement. It was a good product line. All it needed was somebody who cares about the firmware for adding new features and keep them up to date.
For us as customers and partners its like a punch right into the face. An acceptable, customer friendly solution would be to say: "Yeah the product line goes EOL but we know that we have a responsibility and therefore we do our best to integrate actual features and solve last problems in a future firmware upgrade over the next few months"
But you have chosen a not so friendly method like "Yeah, do what you want, We're out"
As partner and reseller I wanna tell you that this approach is a desaster. You might think of it like "Yeah, we should let these products die because they are not profitable" (or something else) but It will have a huge impact on the rest of your product lines. People are not that dumb. Everybody who knows how you proceeded with the EOL for these products will think twice to buy a switch or a nas.
Hi All,
Two weeks ago I wrote a message to Patrick Lo, CEO Netgear and demanded an immediate answer regarding the Netgear Firewall products. I have been called back a week ago from his assistant, asking strange questions. Whatsoever, now Netgear came out with it.
I am pretty upset by this decision, especially regarding firmware updates of existing products. Perhaps Netgear Firewall clients should gather and sue Netgear with a class action - this business behaviour is of course not acceptable and shouldn't pass without protest.
Regards,
Viktor
@viacker wrote:Hi All,
Two weeks ago I wrote a message to Patrick Lo, CEO Netgear and demanded an immediate answer regarding the Netgear Firewall products. I have been called back a week ago from his assistant, asking strange questions. Whatsoever, now Netgear came out with it.
I am pretty upset by this decision, especially regarding firmware updates of existing products. Perhaps Netgear Firewall clients should gather and sue Netgear with a class action - this business behaviour is of course not acceptable and shouldn't pass without protest.
Regards,
Viktor
I'm not sure that a class action would be an option.... I mean, Netgear didn't have a contract with customers who bought the FVS devices (or at least didn't with most of them; I imagine some bigger companies maybe did, and perhaps they will continue receiving updates), so legally they can do whatever they want.... Make no mistake, there were many unresolved issues with these devices and it truly does feel like they couldn't get things together with regards to engineering, but I'm not sure that their giving up on the product line is legally "actionable".... just **bleep**ty :manwink:
Yes, perhaps you are right. Well, let's close this chapter...
Regards
V
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