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Forum Discussion
PaulD48
Jan 02, 2017Tutor
FVS318Gv2 Fails after 15-30 minutes following a power failure/reboot
Following a power failure or power down/power up reboot, the unit will operate for anywhere from 15 -30 minutes and then go down: When it fails, it will respond to a ping, but shows that WAN addres...
ChenX
Jan 03, 2017NETGEAR Expert
Hi PaulD48
Welcome to the community!
1.Can you access the unit via the web GUI from the lan side when the issue happened?
2.Does it have some system logs from the GUI?
Regards
ChenX
Jan 04, 2017NETGEAR Expert
Hi PaulD48
1.Did you have the issue before you upgrade the firmware to v4.3.4-2?
2.Did you try to do a factory reset to see the issue is still exist?
Regards
- PaulD48Jan 04, 2017Tutor
Yes - I have had this issue since I purchased this firewall.
I upgraded the firmware in the hopes that doing so would fix the problem
As part of the upgrade, I did do a factory reset to the device.
- ChenXJan 05, 2017NETGEAR Expert
Hi PaulD48
It would be best that you to open an online case with NETGEAR Support about your concern and a NETGEAR Support expert would respond to you for further assistance.
Regards
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