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Forum Discussion
PaulD48
Jan 02, 2017Tutor
FVS318Gv2 Fails after 15-30 minutes following a power failure/reboot
Following a power failure or power down/power up reboot, the unit will operate for anywhere from 15 -30 minutes and then go down: When it fails, it will respond to a ping, but shows that WAN addres...
ChenX
Jan 04, 2017NETGEAR Expert
Hi PaulD48
1.Did you have the issue before you upgrade the firmware to v4.3.4-2?
2.Did you try to do a factory reset to see the issue is still exist?
Regards
PaulD48
Jan 04, 2017Tutor
Yes - I have had this issue since I purchased this firewall.
I upgraded the firmware in the hopes that doing so would fix the problem
As part of the upgrade, I did do a factory reset to the device.
- ChenXJan 05, 2017NETGEAR Expert
Hi PaulD48
It would be best that you to open an online case with NETGEAR Support about your concern and a NETGEAR Support expert would respond to you for further assistance.
Regards
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