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red2thebones's avatar
red2thebones
Aspirant
Oct 16, 2015

FVS318N - IPsec - Android. Tunnel establishes but drops within seconds.

I'm having a rather frustrating issue with connecting to the FVS318N via the Android built-in VPN client.

I have verified all the settings are correct on both ends and the tunnel comes up just fine everytime.

However, it drops within a matter of 10-20 seconds. I have the same issue when the phone is connected to 3G/4G or WiFi.

I have used the Netgear Client as well as Shrewdsoft on Windows machines and they both work ok, after tinkering with the settings/policies.

But everything I've tried so far hasn't worked for Android. Have tried a phone and a tablet, just to be sure.

Would appreciate any help. Thanks.

 

Details:

FVS318N on FW 4.3.3-6

Phone and tablet on Android 5.0.1

LAN Subnet on FVS318N and VPN clients subnet are different (192.168.2.0 and 192.168.4.0)

Mode config and non Mod Config both tried, same result.

Other settings are just standard, as per VPN Wizard defaults.

7 Replies

  • There was a thread on the old forum where someone got this to work.  I tried the instructions and it still didn't work for me though.

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi red2thebones,

     

    I have not yet tried to setup a client-to-box IPSec VPN between an Android device and a ProSafe firewall/router.  However, I just want to share this old forum thread and this might help as reference guide.  Look for the google plus link and there are screenshots provided once you click on it.  I am not sure if this is the old forum thread that SamirD is referring to.  

     

    Hope it helps. :smileyhappy:

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • red2thebones's avatar
      red2thebones
      Aspirant

      Thank you Dane and Samir,

       

      I have tried the VPN client in the old thread and still have the same issue.

       

      One difference I noted from those who posted in the old thread, was that they were not able to establish the tunnel at all.

      I had no problems bringing up the tunnel, just that it drops very shortly afterwards.

       

      The way I had configured the FVS and the Android built-in client pretty much mirrored the recommened settings in the thread anyway.

       

      I'll examine the logs and see if I can find any more clues.

       

      Cheers,

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi red2thebones,

         

        Since you mentioned that you have no problem bringing up the VPN tunnel using your Android device, kindly post screenshots and the step-by-step guide on how you did it for the benefit of other community users as well as the community might help possibly isolate the problem why the the tunnel drops shortly. :smileyhappy:

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

  • I believe that was the thread. I think i could get the tunnel up, but nothing would route.

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