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Forum Discussion
SWILLIS
Mar 03, 2017Aspirant
FVS336Gv3 locks up and sometimes reboots
Hi i have 3 fvs336gv3 routers all running 4.3.4-2 firmware these units are running vpn's with each other in a star configeration. i have one that is locking up/rebooting several times a day all ...
JohnRo
Mar 06, 2017NETGEAR Employee Retired
Hello SWILLIS,
Welcome to the community!
Did the issue occur after you have upgraded the firmware to 4.3.4-2 or has it been having issues ever since? Did you perform a factory reset after updating the firmware?
Thanks,
- SWILLISMar 06, 2017Aspirant
it hase been happening for probobly the last 3 firmware version and yes i have done a factory reset and reload after the last update. i found it seam to happen most in the morning could be because that is when the vpn is most active
- JohnRoMar 07, 2017NETGEAR Employee Retired
Hi SWILLIS,
It appears that the firewall experiences the issue under heavy load. Since you have already performed a hardware reset and updated the firmware a few times it is looking like a hardware issue is on the way. I suggest to contact support, it might need to be looked at further or be replaced.
Thanks,
- SWILLISMar 09, 2017Aspirant
ok i will talk to to suport
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