Forum Discussion

Aspirant

Mar 03, 2017

FVS336Gv3 locks up and sometimes reboots

Hi i have 3 fvs336gv3 routers all running 4.3.4-2 firmware these units are running vpn's with each other in a star configeration. i have one that is locking up/rebooting several times a day all ...

FVS336Gv3

Troubleshooting

JohnRo

NETGEAR Employee Retired

Mar 06, 2017

Hello SWILLIS,

Welcome to the community!

Did the issue occur after you have upgraded the firmware to 4.3.4-2 or has it been having issues ever since? Did you perform a factory reset after updating the firmware?

Thanks,

JohnRo

NETGEAR Employee Retired

Mar 07, 2017

Hi SWILLIS,

It appears that the firewall experiences the issue under heavy load. Since you have already performed a hardware reset and updated the firmware a few times it is looking like a hardware issue is on the way. I suggest to contact support, it might need to be looked at further or be replaced.

Thanks,